Urgent help
If it is an emergency
Chest pain, trouble breathing, severe bleeding, a suspected stroke, a serious injury, or any situation where someone’s life may be at risk. Do not wait for a telehealth appointment.
If you are in distress
If you are struggling to cope, or thinking about harming yourself, you can talk to someone right now. These lines are free, confidential and open 24 hours a day.
Not sure how urgent it is
Call healthdirect and a registered nurse will talk through your symptoms and tell you where to go — whether that is home care, a pharmacy, a GP tomorrow, or an emergency department now.
Free, 24/7, anywhere in Australia. In Victoria the same service answers as NURSE-ON-CALL.
If you need to be seen at home
13SICK National Home Doctor sends a doctor to your home after hours. Home visits are bulk billed for people with a Medicare or Gold DVA card. They do not visit every area, so check your suburb when you call.
13SICK is an independent service. Scripted Clinic has no involvement in the visit or the care provided.
Questions about medication
For a question about something you are already taking, your pharmacy is usually the fastest answer. If someone has taken too much of something, taken the wrong thing, or you are worried about a reaction, call the Poisons Information Centre — it is staffed around the clock.
If the person is unconscious, having a seizure, or having trouble breathing, call 000 first.
During our hours
For anything that can wait, book a consultation and speak with an Australian practitioner from home.
The services listed here are independent of Scripted Clinic and their availability can change. This page was last checked in September 2026.
