How It Works
Simple, personalised care from consultation to delivery.
Access expert medical advice online and receive tailored natural treatments, delivered discreetly to your door anywhere in Australia. No waiting rooms. No guesswork. Just care that fits your life.
1
Complete a quick, confidential health questionnaire about your health goals and preferences.
- No referral required
- Consultation via phone or video call – your choice
- Personalised natural treatment plan provided
- Your practitioner will assess your progress and modify your treatment plan as needed.
2
Schedule a telehealth consultation (telephone or video) with one of our qualified, AHPRA-registered practitioners specialising in alternative medicine.
- No referral required
- Consultation via phone or video call – your choice
- Personalised natural treatment plan provided
- Your practitioner will assess your progress and modify your treatment plan as needed.
3
Your practitioner will assess your health, discuss alternative medicine options, and develop a personalised treatment plan tailored to your needs.
- No referral required
- Consultation via phone or video call – your choice
- Personalised natural treatment plan provided
- Your practitioner will assess your progress and modify your treatment plan as needed.
4
Your alternative medicine products are carefully prepared and shipped discreetly to your door by our trusted pharmacy partners.
- No referral required
- Consultation via phone or video call – your choice
- Personalised natural treatment plan provided
- Your practitioner will assess your progress and modify your treatment plan as needed.
Success Stories
What our patients are saying
“I didn’t know what to expect, but the team really listened. I felt supported from the first call, and my treatment plan has made a huge difference. Fewer flare-ups and way less stress.”
“It’s hard to talk about these things, but Scripted made it feel normal. I finally feel like I’m in control of my health again.”
“What I loved most is that they looked at everything, not just symptoms. I got answers, a plan that made sense, and real progress within weeks.”
“I was nervous about online care, but this felt more personal than any in-person appointment I’ve had. The whole process was easy, private, and genuinely helpful.”
See below for answers
Frequently Raised Questions
How does the consultation process work?
After selecting your service, you will book a telehealth consultation with a qualified doctor who will assess your needs and provide a tailored treatment plan.
How long does it take for my medication to arrive at my nominated address?
Once prescribed, medications are dispatched to your nominated address and typically arrive within 2-5 business days, depending on your location and delivery service availability.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Afterpay for flexible payment options.
How do I contact customer support?
You can reach us via our contact page, live chat, or by emailing support@scripted.clinic.
Do I need a prescription for treatments?
Yes, our doctors will determine if a prescription is appropriate for your condition and provide one accordingly.
Is my information secure?
Yes, we comply with all Australian data privacy regulations to ensure your information is protected.
Do you offer refunds?
Refunds are only available in cases where a consultation cannot be completed due to technical issues or scheduling conflicts.
Why doesn’t Scripted mention its alternative medicines by name?
Due to regulatory guidelines, we do not list the names of specific alternative medicines. However, during your consultation, our healthcare professionals will provide personalised recommendations and discuss suitable treatment options.